Delivery & Collection
We offer Local Delivery and Click & Collect from our shop in Ringwood. Check below to see if you're on our delivery rounds.
Our Delivery Area
We deliver locally to various postcodes, including Ringwood, West Moors, Burley, Fordingbridge, Alderholt, Verwood, Ferndown, Wimborne, West Parley, Christchurch, Southbourne & Sandbanks.
Check if you're in our delivery area by selecting Local Delivery at checkout.
Not in our delivery area? No worries, we offer Click & Collect from out little pink shop in Ringwood. Feel free to contact us below.
*Delivery area circle is an approximate representation.
Delivery FAQs
What do you charge for delivery?
There is a delivery charge applied at checkout for local delivery. How much will depend on the delivery address. Head to checkout to see the delivery charge for your address. Local Delivery is FREE when you spend £100 or more.
Can I Collect from you in Ringwood?
Sure can! Simply select Click & Collect at checkout, and wait for an email/ text saying it's ready for you to collect. It's usually ready within 2-4 hours during our opening hours.
Once you have that email/ text, come and see us to collect. It's as simple as that!
Please check our opening times here, before coming to collect.
Can I amend my order?
It depends... It may be possible to amend your order, if we haven't already made your bouquet. Get in touch, and we will endeavour to help.
Can I cancel my order?
In the event you need to cancel your order, it is only possible to do so before we make up and process your order, unless in exceptional circumstances.
What if the recipient isn't home to take the delivery?
Ideally someone would be in to receive the delivery. However, if this isn't possible on the expected delivery date sent to you, please either contact us with a safe place or an alternative date for delivery. If no one is in when we deliver, we will first look for a safe, covered space to leave the bouquet in water. If that isn’t an option, we will try a neighbour. We would recommend Aquabox bouquets, as they are provided in water.
When will my order be delivered?
We deliver a few times a week, Monday to Saturday. We'll let you know by email when your expected delivery date is. If you need your order by a certain date, contact us.
Do you offer same day delivery?
It may be possible to arrange a same day delivery, provided you place the order during the morning. However, you will need to call us to see if this is possible. Same day delivery may not be possible, but Click & Collect from us in Ringwood is more likely to be available same day. In any event, please contact us.
What is your minimum order spend?
For delivery:
Ringwood Town delivery £20 minimum spend
Any other Local Deliveries £30 minimum spend
There is no minimum order for Click & Collect.
What time will my order arrive?
We usually deliver locally between 9am & 5pm, we'll send you an estimate delivery date and time after purchase.
Not going to be in? Contact us and let us know a safe place to leave your order, or alternatively, suggest a date your order can be delivered.
I live outside your delivery area, can you deliver to me?
It may be possible to deliver outside of our usual delivery area. Get in touch & we'll see what we can do.
Can you post my order?
We don't currently offer postal bouquets. Get in touch to see what we can do for you.
Returns
Due to the perishable nature of our products, we're not usually able to offer returns. In the unlikely event there's a problem with your order, get in touch with us and we will endeavour to resolve the issue.
If you're looking for help with your plants or flowers, see our plant & flower care tips here.